Refund and Cancellation Policy

Last updated: 24 October 2026

No voluntary refunds

Fund or Fry does not offer voluntary refunds for a change of mind after a paid digital feature has been delivered. This policy does not limit rights or remedies required by applicable law or Dodo Payments' buyer terms. Dodo Payments may determine refund requests under its own terms.

Delivery and payment problems

If you were charged but a feature was not delivered, were charged twice, or believe a charge was unauthorized, contact support with your order reference and a description of the problem. Do not send full card details, passwords, or API keys. We will investigate; any refund or remedy required by applicable law or Dodo Payments' terms remains available.

One-time purchases and cancellation

All current paid features are one-time purchases, with no recurring subscription to cancel. New Spotlight purchases run for 48 hours (older purchases retain 24 hours) after payment is confirmed. Expert Fry is manually assigned and delivered as a private 300-word review; contact support for an estimate or delivery problems. Fund Me applies to one idea. Contact unlock applies to one buyer and one idea. Closing an unpaid checkout does not activate a feature.

Deleting an idea, withdrawing contact-sharing consent, or not receiving feedback, a reply, or investment does not create a voluntary refund entitlement after delivery. Previously revealed contact details cannot be recalled. Community rules continue to apply to paid ideas.

Refunds and disputes

A refunded or disputed purchase loses its corresponding paid access. Reversal of an access flag cannot undo contact details already revealed or promotion already delivered.

See Dodo Payments' buyer terms, our Terms and pricing, and our Privacy Notice.